Frequently Asked Questions
About the reward
1. Who can qualify for this offer?
This offer is available between 12:00 am on 1st February 2024 and 11.59pm on 31st August 2024 to customers who enter.
2. How and when do I get my reward?
Once you have activated this offer, install and register up to 10 additional Worcester Bosch branded gas or oil fired boilers or Bosch branded Heat Pumps, and we will reward you for the 1st, 3rd, 6th, 8th and 10th install:
- Fit 1 more = a choice of the above £50 gift cards
- Fit 3 more = a choice of the above £150 gift cards
- Fit 6 more = a choice of the above £300 gift cards
- Fit 8 more = a choice of the above £250 gift cards
- Fit 10 more = a choice of the above £250 gift cards
You will receive an email detailing how to claim your reward once you are eligible. Don’t forget to check your spam and junk folders. The email will come from noreply@worcester-excelerate-shop.co.uk.
Once you have claimed please allow 28 days for the delivery of the reward and details of how to use it.
3. How long will my reward be valid for?
The choice of gift cards have various expry dates and are as follows:
- Amazon.co.uk Gift Card* = 10 years
- Tesco Digital gift card = 5 years
- The Dining Out Gift Crad = 2 years
*Restrictions apply, see www.amazon.co.uk/gc-legal.(Link opens in a new tab)
4. I have not received my reward, what should I do?
Please allow up to 28 days from being notified of your successful claim, for delivery of the reward.
Please check your junk/spam file to ensure the email hasn't been saved there. If you still haven't received it please contact us, by completing the Contact Us form.
5. If I have any questions that were not answered here, who can answer them?
If you have a question that is not listed here, please visit the contact us form, by clicking here.